Important Contacts and Assignments

DRT Domain

Key Contacts

Designation Name Email
DRT Tech Lead John Smith john.smith@example.com
DRT Project Manager Alice Johnson alice.johnson@example.com
DRT Level 3 Support supportDRT3 supportDRT3@example.com

Group Mailboxes

DRT Project Team: projectDRTteam@example.com
DRT Support Team: supportDRTteam@example.com
DRT Level 2 Support: supportDRT2@example.com

Work Pack Assignments

Assignment Group Member Name Designation Description
DRT Assignment Group 1 David Miller, Sarah Williams, Michael Brown Level 2 Support Frontline support.
DRT Assignment Group 2 Robert Davis, Jennifer Wilson, Christopher Garcia Level 3 Support Escalated issues, system admin.
DRT Assignment Group 3 Emily White, Kevin Brown, Laura Green Level 1 Support Initial user contact.
DRT Assignment Group 4 Brian Hall, Jessica Wright, Eric Adams Intern Support, documentation.

PAT Domain

Key Contacts

Designation Name Email
PAT Tech Lead Jane Smith jane.smith@example.com
PAT Project Manager Bob Johnson bob.johnson@example.com
PAT Level 3 Support supportPAT3 supportPAT3@example.com

Group Mailboxes

PAT Project Team: projectPATteam@example.com
PAT Support Team: supportPATteam@example.com
PAT Level 2 Support: supportPAT2@example.com

Work Pack Assignments

Assignment Group Member Name Designation Description
PAT Assignment Group 1 David Miller, Sarah Williams, Michael Brown Level 2 Support Frontline support.
PAT Assignment Group 2 Robert Davis, Jennifer Wilson, Christopher Garcia Level 3 Support Escalated issues, system admin.
PAT Assignment Group 3 Emily White, Kevin Brown, Laura Green Level 1 Support Initial user contact.
PAT Assignment Group 4 Brian Hall, Jessica Wright, Eric Adams Intern Support, documentation.

DIT Domain

Key Contacts

Designation Name Email
DIT Tech Lead Peter Smith peter.smith@example.com
DIT Project Manager Mary Johnson mary.johnson@example.com
DIT Level 3 Support supportDIT3 supportDIT3@example.com

Group Mailboxes

DIT Project Team: projectDITteam@example.com
DIT Support Team: supportDITteam@example.com
DIT Level 2 Support: supportDIT2@example.com

Work Pack Assignments

Assignment Group Member Name Designation Description
DIT Assignment Group 1 David Miller, Sarah Williams, Michael Brown Level 2 Support Frontline support.
DIT Assignment Group 2 Robert Davis, Jennifer Wilson, Christopher Garcia Level 3 Support Escalated issues, system admin.
DIT Assignment Group 3 Emily White, Kevin Brown, Laura Green Level 1 Support Initial user contact.
DIT Assignment Group 4 Brian Hall, Jessica Wright, Eric Adams Intern Support, documentation.